Privacy policy

Last updated: 4/3/2024

The city of Trnava has made the Smart Trnava application available as a free application. This service is provided free of charge by the city of Trnava and is intended for use as such. This page serves to inform visitors about our policies on the collection, use and disclosure of personal information if someone chooses to use our services.

If you choose to use our services, you consent to the collection and use of information in connection with these principles. The personal data we collect is used to provide and improve the service. We will not use or share your information with anyone other than as described in this Privacy Policy.

Collection and use of information.

For a better experience when using the service, we may ask you, to provide us with certain information that can be used to identify the user for sending "push notifications" and sending errors that arise when using the application. The information we request will be kept by us and used as described in this privacy policy. The application uses third-party services that may collect information used to identify you. Links to the privacy policies of the third-party service providers that the application uses:

Log Data

We want to inform you that whenever you use our service, in the event of an error in the application, we will collect data and information (through third-party products) on the phone called Data Protocol. This log data may include information such as your device''s IP address, device name, operating system version, application configuration when using the service, time and date of your use of the service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the visited websites and are stored in the internal memory of your device. This service does not use these "cookies" explicitly. However, the application may use third-party code and libraries that use cookies to collect information and improve its services. You have the option to accept or reject these cookies and see when a cookie is sent to your device. If you choose to decline our cookies, you may not be able to use some parts of this service.

Service Providers

We may employ third party companies and individuals for the following reasons:

  • To facilitate our service
  • Provide the service on our behalf
  • Perform services related to the services, or
  • Help analyze how the service is used .

We want to inform the user of this service that these third parties have access to your personal data. The reason is the fulfillment of the tasks assigned to them. However, they are required not to disclose or use this information for any other purpose.


We appreciate your trust in the provision of your personal information, and therefore we strive to use commercially acceptable means to protect it. However, please remember that no method of transmission over the Internet or method of electronic data storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to other websites

This service may contain links to other sites. If you click on a third party link, you will be redirected to this website. Please note that these external sites are not operated by us. Therefore, we strongly recommend that you review the privacy policies of these websites. We have no responsibility for the content, privacy policies, or practices of third-party websites or services.

Children''s Privacy

These services do not apply to persons under the age of 13. They unknowingly collect personally identifiable information from children under the age of 13. If we discover that a child under the age of 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so we can take the necessary steps.

Changes to this privacy policy

We may update the privacy policy from time to time. We therefore recommend that you check this page regularly for any changes. We will inform you about the changes by publishing new personal data protection policies on this page. These changes are effective immediately upon their posting on this page.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please do not hesitate to contact us:

Incinity s.r.o.
Průmyslová 1395
Zlín - 763 02
Czechia (CZ)